Standardizing Standard Operating Procedures

With this new guide, take your company communications to the next level!

Author: Jerry Isenhour


ISBN: 1548579106


Page: 68

View: 128


Standard operating procedures (SOPs) and standard operating guidelines (SOGs) are invaluable to businesses of all sizes. From a multinational corporation to a start-up, any organization can benefit from clearly written and communicated SOPs and SOGs. SOPs are so important, but writing them can seem like a daunting task. How do you convey so much information without errors or misunderstandings? Entrepreneur and business coach Jerry Isenhour understands the difficulties. He also understands the rewards a working SOP program can deliver. He has done so for his own businesses in the service, retail and manufacturing segments. He has consulted with numerous management teams to assist them in producing theirs. Now he wants to help you perfect your own SOP writing skills for your business! Isenhour uses his experience as the chief executive officer along with his expertise as a business coach and consultant to share both the theory and practicalities behind SOPs. He covers how to start the SOP process, form a priority list, test the SOP, elicit team feedback, implement and distribute the SOP, evaluate its effectiveness in the workplace, troubleshoot any points of confusion, and use it to make your organization a success! With this new guide, take your company communications to the next level!

Vought F 8u Crusader Pilot s Flight Operating Manual

The standardization evaluation check evaluates compliance with these
procedures by observing and grading individuals and ... standardization
education and evaluation program pertaining to all aspects of standard operating
procedures. 2.

Author: United States Navy


ISBN: 9781430312079

Category: Technology & Engineering

Page: 276

View: 349


En instruktionsbog (Flight Manual) for F-8 Crusader.

Lean Hospitals

physician assistant, 61 Standardized work (foundation of Lean), 65–86 “Whether
it is the ThedaCare story . ... (SMED), 75 Slips, 114 SMED, see Single-minute
exchange of dies SOPs, see Standard operating procedures Spaghetti diagrams,

Author: Mark Graban

Publisher: CRC Press

ISBN: 9781439870433

Category: Medical

Page: 268

View: 980


Building on the success of the Shingo Prize-Winning first edition, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Second Edition explains how to use the Lean management system to improve safety, quality, access, and morale while reducing costs. Lean healthcare expert Mark Graban examines the challenges facing today’s health systems, including rising costs, falling reimbursement rates, employee retention, and patient safety. The new edition of this international bestseller begins with an overview of Lean methods. It explains how Lean practices such as value stream mapping and process observation can help reduce wasted motion for caregivers, prevent delays for patients, and improve the long-term health of your organization. In addition to a new introduction from John Toussaint, this updated edition includes: New and updated material on identifying waste, A3 problem solving, employee suggestion management, and strategy deployment New case studies—including a new Kanban case study (Northampton General Hospital) and another that ties together the themes of standardized work, Kanban, 5S, visual management, and Lean leadership for the prevention of patient harm New examples and updated data throughout, including revised chapters on patient safety and preventing medical errors Detailing the steps needed for a successful transition to a Lean culture, the book provides the understanding of Lean practices—including standardized work, error proofing, root cause problem solving, and daily improvement processes—needed to reduce common hospital errors. The balanced approach outlined in this book will guide you through the process of improving quality of service while reducing costs in your hospital. *The Lean Certification and Oversight Appeals committee has approved Lean Hospitals as recommended reading for those in pursuit of Lean Bronze Certification from SME, AME, Shingo Prize, and ASQ. Check out a video of Mark Graban discussing the new edition of his Shingo Prize-Winning Book.


(d) Establishing procedures for processing deviations to the DOD Standard
Family for aircraft MEP. (e) Negotiating and coordinating the master plan and
joint operating procedures. (f) Direct liaison with the PM-MEP, as required. (3)
The ...

Author: Us Department Of Defense

Publisher: Delene Kvasnicka


Category: Reference


View: 545



Industrial Engineering and Ergonomics

But on each ergonomic analysis level the following “standardized” and “non-
standardized” process modules have to be ... 2005): “Standard Operating
Procedures (SOPs)” can be identified within the most detailed system level (micro
-level) as ...

Author: Christopher M. Schlick

Publisher: Springer Science & Business Media

ISBN: 3642012930

Category: Technology & Engineering

Page: 710

View: 523


The 60th birthday of Prof. Luczak is the reason for this book. He will be honoured for his research work during the "GfA-confernece" in March 2009. This book is the correspondig "Festschrift" for him.

Crisis Management in Acute Care Settings

Medical devices and IT systems are standardized by legal and professional
frameworks and manufacturer initiatives. The aims ... Standard operating
procedures exist for routine operations as well as for emergency situations. The
SOPs for ...

Author: Michael St.Pierre

Publisher: Springer

ISBN: 9783319414270

Category: Medical

Page: 433

View: 670


This book is unique in providing a comprehensive overview of the human factors issues relevant to patient safety during acute care. By elucidating the principles of human behavior and decision-making in critical situations and identifying frequent sources of human error, it will help healthcare professionals provide safer, more effective treatment when dealing with emergencies characterized by uncertainty, high stakes, time pressure, and stress. The third edition has emerged from an ongoing synergistic relationship between clinicians and behavioral scientists on both sides of the Atlantic to update and enhance each chapter -- blending the strengths of the two professions into a readily accessible text. Among other improvements, readers will find sharper articulation of concepts and significantly more information on the organizational impact on individual and team performance. Crisis Management in Acute Care Settings is the required reference for all who are learning about, teaching, or providing acute and emergency healthcare. It will be of high value for undergraduate and graduate medical and nursing program and offer a much-needed resource for those who use high-fidelity healthcare simulation to teach teamwork.

Understanding and Managing Organizational Behavior

Standardization The development of routine responses to recurring problems or
opportunities . ... performance standards , written rules , and standard operating
procedures ( SOPs ) that specify how employees and functions should respond to

Author: Jennifer M. George

Publisher: Prentice Hall

ISBN: CORNELL:31924100202674

Category: Business & Economics

Page: 656

View: 712


This book makes an authoritative and practical introduction to organizational behavior. It contains leading-edge coverage of topics and issues combined with a wealth of learning tools that help readers experience Organizational Behavior and guide them to becoming better managers. Chapter topics discuss individual differences: personality, ability, and job performance; work values, attitudes, moods, and emotions; perception, attribution, and the management of diversity; learning and creativity at work; pay, careers, and changing employment relationships; managing stress and work-life linkages; leadership; power, politics, conflict, and negotiation; communication flows and information technology; organizational culture and ethical behavior; and organizational change and development . For business professionals preparing for a career in management.

Bridge Resource Management for Small Ships The Watchkeeper s Manual for Limited Tonnage Vessels

Unlike an informal routine that relies on personal familiarity, word of mouth, and
accurate recall, standard operating procedures (SOPs), or just standardized
procedures, define the way things should be done in a professional environment.

Author: Daniel S. Parrott

Publisher: McGraw Hill Professional

ISBN: 0071550089

Category: History

Page: 192

View: 257


Your vessel may be equipped with the most advanced technology and the most powerful engines, but the failure to apply the basic principles of bridge resource management can still prevent you from getting where you are going. Satellite systems, ARPA, electronic charts, AIS, sophisticated communication equipment and integrated navigational systems—all these advanced technologies provide valuable capabilities. But accidents still happen, and they usually involve human error. This simple fact has made Bridge Resource Management (BRM) training a requirement for watchkeepers worldwide. Bridge Resource Management for Small Ships: The Watchkeeper’s Manual for Limited-Tonnage Vessels is the first book to address the unique needs of operators of small ships (limited-tonnage vessels) including tugs, ferries, yachts, and other passenger-carrying vessels. Features: Case histories to illustrate important points A complete course in BRM, suited for studying on your own as well as a complement to your classwork Topics include: Introduction to BRM, Standard Operating Procedures, Passage Planning, Implementing the Passage Plan, Building a Passage Plan, Situational Awareness and Human Factors, including: Overreliance, Distraction, Stress, Fatigue, Complacency, and Transition; and Human Interactions, including Communications, Teams and Teamwork, Decision Making and Leadership, and Human Error

International Directory of Contract Laboratories

Equipment used for the generation , measurement , or assessment of data shall
be adequately tested , calibrated and / or standardized . ( b ) The written standard
operating procedures required under $ 58.81 ( b ) ( 11 ) shall set forth in ...


Publisher: Marcel Dekker Incorporated

ISBN: UOM:39015020576784

Category: Medical

Page: 171

View: 565


List of toxicology laboratories that list specific tests conducted on chemicals, foods, prescription drugs, over-the-counter drugs, cosmetics, and household products. Alphabetical arrangement by names of laboratories. Each entry gives address, telephone, year founded, and tests. Contains geographical listing. Miscellaneous indexes.

Standardization Compatibility And or Convertibility Requirements in Network Planning

1 " Further refinement of the standards which led to the government - wide
adoption of the 4 ' x 6 " microfiche has ... of the Federal Council for Science and
Technology to coordinate standardized operating procedures among the
agencies .

Author: Mary Elizabeth Stevens


ISBN: STANFORD:36105033324448

Category: Information storage and retrieval systems

Page: 394

View: 830


Standard Operating Procedures in Sericulture R D

Every set of research procedures must be standardized so that researchers
would be able to follow the same methodology step by step . What's more , these
sets of research procedures must be written in a language that could easily be ...


Publisher: Sericulture Research and Development Institute D Arcos Memor

ISBN: UOM:39015052340521

Category: Mulberry

Page: 188

View: 524


Annual Proceedings of the Legislature of Steuben County

... the County of Steuben currently has three of the ISI Vision 3 Thermal Imaging
Systems currently in operation , and WHEREAS , the standardization of the
thermal imaging cameras would allow for a Standard Operating Procedure to
provide ...

Author: Steuben County (N.Y.). Legislature


ISBN: CORNELL:31924089540979

Category: Steuben County (N.Y.)


View: 464


ASTM Standardization News

Zguris says that WK13587 is a continuation of the task group ' s work to develop
standardized test methods for alkaline ... required for hazardous waste site
investigations and will serve as a standard operating procedure under these
plans .

Author: American Society for Testing and Materials


ISBN: STANFORD:36105131887619

Category: Standardization


View: 530


Proceedings of the Annual Symposium SAFE Association

The Naval Aerospace Medical Institute was tasked by the Chief of Naval
Operations ( Air Wartare ) to prepare ... The present emergency egre88
information in the manuals is not standardized , nor are most of the procedures
illustrated .

Author: SAFE Association (U.S.). Symposium


ISBN: PSU:000014717345

Category: Aeronautics


View: 466


Hospitality Technology

Standardize production : identify your core ingredients and standardize them
across locations to drive quality and ... We have daily operating procedures and
standardized processes for opening and closing checks , and for quality control .



ISBN: CORNELL:31924095729780

Category: Hospitality industry


View: 448


Computerized Financial System Standardization

System Interface with the Dictionary With standards being established for
conducting feasibility studies , system design ... are similar would be
standardized in accordance with the data dictionary concept and operating
procedures existing at ...

Author: Michael R. Tyran


ISBN: UOM:39076005886077

Category: Business enterprises

Page: 327

View: 782


CEPR Publication

improve government support for an institutional framework that encourages the
construction and operation of new NPPs . ... conform to standard specifications
for these designs ; and BB7 seeks to define standardized operating procedures .



ISBN: STANFORD:36105016703253

Category: Econometrics


View: 973



General organization structure Location of hardware and data files Amount of
work performed locally II . ... with of inventory processing and control is not many
formal rules and operating procedures computerized . is highly standardized ...



ISBN: UVA:X001696372

Category: Automation


View: 336