Solving Problems in Technical Communication

The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing ...

Author: Johndan Johnson-Eilola

Publisher: University of Chicago Press

ISBN: 9780226924083

Category: Reference

Page: 512

View: 772

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The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. Here Stuart A. Selber and Johndan Johnson-Eilola, both respected scholars and teachers of technical communication, effectively bridge that gap. Solving Problems in Technical Communication collects the latest research and theory in the field and applies it to real-world problems faced by practitioners—problems involving ethics, intercultural communication, new media, and other areas that determine the boundaries of the discipline. The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing on diverse perspectives. Timely, informed, and practical, Solving Problems in Technical Communication will be an essential tool for undergraduates and graduate students as they begin the transition from classroom to career.

Technical and Professional Writing

Taking a research-based, integrated problem solving approach to technical and professional writing, this volume provides a model that illustrates real working-world solutions to problems that readers are likely to encounter in the workplace ...

Author: George E. Kennedy

Publisher: Longman Publishing Group

ISBN: UCSC:32106017127702

Category: Technology & Engineering

Page: 510

View: 278

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Taking a research-based, integrated problem solving approach to technical and professional writing, this volume provides a model that illustrates real working-world solutions to problems that readers are likely to encounter in the workplace. Designed to show that problem solving is a multidimensional process, each chapter begins with a short scenario case study that deals with theoretical or applied issues of technical and professional communication, thereby preparing users to excel in the professional world. The volume addresses a variety of forms of professionalism and problem solving including technical and rhetorical problem solving, solving problems through research, reports and completion reports, proposals, letters and memoranda's, solving problems through trip reports, feasibility studies, and lab reports, policy statements, manuals, and procedures, as well as solving problems in the professional job search, through document design, and through oral presentations. For business professionals and others who would benefit from enhanced problem-solving skills.

Design Thinking in Technical Communication

This book explicates the relationships between design thinking, critical making, and socially responsive technical communication.

Author: Jason Tham

Publisher: Routledge

ISBN: 9781000392302

Category: Technology & Engineering

Page: 168

View: 939

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This book explicates the relationships between design thinking, critical making, and socially responsive technical communication. It leverages the recent technology-powered DIY culture called "the Maker Movement" to identify how citizen innovation can inform cutting-edge social innovation that advocates for equitable change and progress on today’s "wicked" problems. After offering a succinct account of the origin and recent history of design thinking, along with its connections to the design paradigm in writing studies, the book analyzes maker culture and its influences on innovation and education through an ethnographic study of three academic makerspaces. It offers opportunities to cultivate a sense of critical changemaking in technical communication students and practitioners, showcasing examples of socially responsive innovation and expert interviews that urge a disciplinary attention to social justice advocacy and an embrace of the design-thinking principle of radical collaboration. The value of design thinking methodologies for teaching and practicing socially responsible technical communication are demonstrated as the author argues for a future in the field that sees its constituents as leaders in radical innovation to solve wicked social problems. This book is essential reading for instructors, students, and practitioners of technical communication, and can be used as a supplemental text for graduate and undergraduate courses in usability and user-centered design and research.

Solving Problems in Technical Communication

The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing ...

Author: Johndan Johnson-Eilola

Publisher: University of Chicago Press

ISBN: 0226924068

Category: Reference

Page: 512

View: 476

DOWNLOAD →

The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. Here Stuart A. Selber and Johndan Johnson-Eilola, both respected scholars and teachers of technical communication, effectively bridge that gap. Solving Problems in Technical Communication collects the latest research and theory in the field and applies it to real-world problems faced by practitioners—problems involving ethics, intercultural communication, new media, and other areas that determine the boundaries of the discipline. The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing on diverse perspectives. Timely, informed, and practical, Solving Problems in Technical Communication will be an essential tool for undergraduates and graduate students as they begin the transition from classroom to career.

Technical Communication After the Social Justice Turn

... this book because technical and professional communication (TPC) has a problem. ... efforts in technical communication as problem-solving endeavors.

Author: Rebecca Walton

Publisher: Routledge

ISBN: 9780429581878

Category: Language Arts & Disciplines

Page: 182

View: 815

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This is the first scholarly monograph marking the social justice turn in technical and professional communication (TPC). Social justice often draws attention to structural oppression, but to enact social justice as technical communicators, first, we must be able to trace daily practice to the oppressive structures it professionalizes, codifies, and normalizes. Technical Communication After the Social Justice Turn moves readers from conceptual explorations of oppression and justice to a theoretical framework that allows for the concepts to be applied and implemented in a variety of practical contexts. It historicizes the recent social justice turn in TPC scholarship, models a social justice approach to building theories and heuristics, and presents scenarios that illustrate how to develop sustainable practices of activism and social justice. Its commitment to coalition building, inclusivity, and socially just practices of citation and activism will support scholars, teachers, and practitioners not only in understanding how the work of technical communication is often complicit in oppression but also in recognizing, revealing, rejecting, and replacing oppressive practices.

Teaching Professional and Technical Communication

“What Is the Future of Technical Communication?” In Solving Problems in Technical Communication, edited by Johndan Johnson-Eilola and Stuart A. Selber, ...

Author: Tracy Bridgeford

Publisher: University Press of Colorado

ISBN: 9781607326809

Category: Language Arts & Disciplines

Page: 255

View: 323

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Teaching Professional and Technical Communication guides new instructors in teaching professional and technical communication (PTC). The essays in this volume provide theoretical and applied discussions about the teaching of this diverse subject, including relevant pedagogical approaches, how to apply practical aspects of PTC theory, and how to design assignments. This practicum features chapters by prominent PTC scholars and teachers on rhetoric, style, ethics, design, usability, genre, and other central concerns of PTC programs. Each chapter includes a scenario or personal narrative of teaching a particular topic, provides a theoretical basis for interpreting the narrative, illustrates the practical aspects of the approach, describes relevant assignments, and presents a list of questions to prompt pedagogical discussions. Teaching Professional and Technical Communication is not a compendium of best practices but instead offers a practical collection of rich, detailed narratives that show inexperienced PTC instructors how to work most effectively in the classroom. Contributors: Pam Estes Brewer, Eva Brumberger, Dave Clark, Paul Dombrowski, James M. Dubinsky, Peter S. England, David K. Farkas, Brent Henze, Tharon W. Howard, Dan Jones, Karla Saari Kitalong, Traci Nathans-Kelly, Christine G. Nicometo, Kirk St.Amant

Design Thinking in Technical Communication

"This book explicates the relationships between design thinking, critical making, and socially responsive technical communication.

Author: Jason Chew Kit Tham

Publisher: Routledge

ISBN: 1003036767

Category: Design

Page: 148

View: 740

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"This book explicates the relationships between design thinking, critical making, and socially responsive technical communication. It leverages the recent technology-powered DIY culture called "the Maker Movement" to identify how citizen innovation can inform cutting-edge social innovation that advocates for equitable change and progress on today's "wicked" problems. After offering a succinct account of the origin and recent history of design thinking, along with its connections to the design paradigm in writing studies, the book analyzes maker culture and its influences on innovation and education through an ethnographic study of three academic makerspaces. It offers opportunities to cultivate a sense of critical changemaking in technical communication students and practitioners, showcasing examples of socially responsive innovation and expert interviews that urge a disciplinary attention to social justice advocacy and an embrace of the design-thinking principle of radical collaboration. The value of design thinking methodologies for teaching and practicing socially responsible technical communication are demonstrated as the author argues for a future in the field that sees its constituents as leaders in radical innovation to solve wicked social problems. This book is essential reading for instructors, students, and practitioners of technical communication, and can be used as a supplemental text for graduate and undergraduate courses in usability and user-centered design and research"--

Resources in Technical Communication

Thus, a clientbased technical writing curriculum provides opportunities for authentic problem solving. The client requests a document or set of documents ...

Author: Cynthia L Selfe

Publisher: Routledge

ISBN: 9781351841986

Category: Psychology

Page: 356

View: 542

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Provides the instructors of introductory technical communication courses with a set of resources for their classrooms.

Foundations for Teaching Technical Communication

3-23). Westport, CT: Greenwood. Sanders, S.P. (1988). How can technical writing be persuasive? In L. Beene & P. White (Eds.), Solving problems in technical ...

Author: Katherine Staples

Publisher: Greenwood Publishing Group

ISBN: 9781567503210

Category: Business & Economics

Page: 358

View: 363

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This is designed to be a seminal textbook for researchers and teachers of scientific and technical communication. It draws together contributions from scholars in the field, covering the three broad themes of theory, practice and program design, while focusing on topics of contemporary concern. These include insights into the relevance of cognitive psychology for technical communication; ethics and multicultural issues; impact of new technologies; visual communication; design of teaching and research programmes; and quality and evaluation.

Posthuman Praxis in Technical Communication

How can rhetoric theory inform the practice of technical communication? In J. Johnson-Eilola & S. Selber (Eds.), Solving problems in technical communication ...

Author: Kristen R. Moore

Publisher: Routledge

ISBN: 9781351203050

Category: Language Arts & Disciplines

Page: 294

View: 486

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This collection, aimed at scholars, teachers, and practitioners in technical communication, focuses on the praxis-based connections between technical communication and theoretical movements that have emerged in the past several decades, namely new materialism and posthumanism. It provides a much needed link between contemporary theoretical discussions about new materialisms and posthumanism and the practical, everyday work of technical communicators. The collection insists that where some theoretical perspectives fall flat for practitioners, posthumanism and new materialisms have the potential to enable more effective and comprehensive practices, methodologies, and pedagogies.

Human Information Interaction and Technical Communication Concepts and Frameworks

An HII view strongly supports this problem solving approach. Gains from Using an HII View Human-computer interaction, technical communication, ...

Author: Albers, Michael J.

Publisher: IGI Global

ISBN: 9781466601536

Category: Computers

Page: 548

View: 100

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"This book works to provide practical knowledge based on a sound theoretical foundation for allowing people to engage in a meaningful dialogue as they make decisions with respect to designing that communication"--Provided by publisher.

Signs Genres and Communities in Technical Communication

M. S. Samuels, The Technical Writing Process, Oxford University Press, New York, 1989. L. Beene and P. White (eds.), Solving Problems in Technical Writing, ...

Author: M. Jimmie Killingsworth

Publisher: Routledge

ISBN: 9781351841740

Category: Psychology

Page: 272

View: 230

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This important new text invites readers to step back from their busy professional lives and look at technical communication philosophically, to ask fundamental questions such as what does it mean to communicate? and how do language and graphics - the ""signs"" or ""tools"" of the technical communicator - relate to action in a technological world? Through this excursion in the theory of technical discourse, you will discover a fresh approach to reports, manuals, and proposals produced and consumed daily in business, government, and research organizations around the world. The authors examine familiar genres in two relatively new ways.

Computer Games and Technical Communication

Solving Problems in Technical Communication. Chicago: University of Chicago, 2013. Katz, Stephen B. “The Ethics of Expediency: Classical Rhetoric, ...

Author: Jennifer deWinter

Publisher: Routledge

ISBN: 9781317162612

Category: Language Arts & Disciplines

Page: 334

View: 605

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Taking as its point of departure the fundamental observation that games are both technical and symbolic, this collection investigates the multiple intersections between the study of computer games and the discipline of technical and professional writing. Divided into five parts, Computer Games and Technical Communication engages with questions related to workplace communities and gamic simulations; industry documentation; manuals, gameplay, and ethics; training, testing, and number crunching; and the work of games and gamifying work. In that computer games rely on a complex combination of written, verbal, visual, algorithmic, audio, and kinesthetic means to convey information, technical and professional writing scholars are uniquely poised to investigate the intersection between the technical and symbolic aspects of the computer game complex. The contributors to this volume bring to bear the analytic tools of the field to interpret the roles of communication, production, and consumption in this increasingly ubiquitous technical and symbolic medium.

Solving Problems in Technical Writing

Since the essays are organized the same way many functional documents are structured--a clear statement of a problem and its implications, followed by a comprehensive review of the pertinent literature and concrete recommendations for ...

Author: Lynn Beene

Publisher: Oxford University Press, USA

ISBN: 0195053303

Category: Technology & Engineering

Page: 241

View: 995

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A practical, stimulating resource for professional writers, editors, and teachers, Solving Problems in Technical Writing shows how to use the latest research in linguistics and rhetoric and insights from today's business world to write, edit, format, and use graphics more effectively. The contributors, all outstanding professionals from academic or corporate settings, address twelve of the most fundamental questions in technical writing, including how to plan and structure a document, how to make technical information coherent and readable, and how to integrate text and graphics. Since the essays are organized the same way many functional documents are structured--a clear statement of a problem and its implications, followed by a comprehensive review of the pertinent literature and concrete recommendations for solutions--they provide elegant models of the technical writer's craft as well as a mine of useful information.

Solving Problems in Technical Writing

Since the essays are organized the same way many functional documents are structured--a clear statement of a problem and its implications, followed by a comprehensive review of the pertinent literature and concrete recommendations for ...

Author: LynnDianne Beene

Publisher: Oxford University Press, USA

ISBN: 0195053303

Category: Technology & Engineering

Page: 241

View: 842

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A practical, stimulating resource for professional writers, editors, and teachers, Solving Problems in Technical Writing shows how to use the latest research in linguistics and rhetoric and insights from today's business world to write, edit, format, and use graphics more effectively. The contributors, all outstanding professionals from academic or corporate settings, address twelve of the most fundamental questions in technical writing, including how to plan and structure a document, how to make technical information coherent and readable, and how to integrate text and graphics. Since the essays are organized the same way many functional documents are structured--a clear statement of a problem and its implications, followed by a comprehensive review of the pertinent literature and concrete recommendations for solutions--they provide elegant models of the technical writer's craft as well as a mine of useful information.