Solving Problems in Technical Communication

The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing ...

Author: Johndan Johnson-Eilola

Publisher: University of Chicago Press

ISBN: 9780226924083

Category: Reference

Page: 512

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The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. Here Stuart A. Selber and Johndan Johnson-Eilola, both respected scholars and teachers of technical communication, effectively bridge that gap. Solving Problems in Technical Communication collects the latest research and theory in the field and applies it to real-world problems faced by practitioners—problems involving ethics, intercultural communication, new media, and other areas that determine the boundaries of the discipline. The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing on diverse perspectives. Timely, informed, and practical, Solving Problems in Technical Communication will be an essential tool for undergraduates and graduate students as they begin the transition from classroom to career.

Technical Communication After the Social Justice Turn

Because our work, our classrooms, and our conferences are indeed problematic sites of injustice, this book defines social justice and inclusion efforts in technical communication as problem-solving endeavors.

Author: Rebecca Walton

Publisher: Routledge

ISBN: 9780429581878

Category: Language Arts & Disciplines

Page: 182

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This is the first scholarly monograph marking the social justice turn in technical and professional communication (TPC). Social justice often draws attention to structural oppression, but to enact social justice as technical communicators, first, we must be able to trace daily practice to the oppressive structures it professionalizes, codifies, and normalizes. Technical Communication After the Social Justice Turn moves readers from conceptual explorations of oppression and justice to a theoretical framework that allows for the concepts to be applied and implemented in a variety of practical contexts. It historicizes the recent social justice turn in TPC scholarship, models a social justice approach to building theories and heuristics, and presents scenarios that illustrate how to develop sustainable practices of activism and social justice. Its commitment to coalition building, inclusivity, and socially just practices of citation and activism will support scholars, teachers, and practitioners not only in understanding how the work of technical communication is often complicit in oppression but also in recognizing, revealing, rejecting, and replacing oppressive practices.

Teaching Professional and Technical Communication

In Solving Problems in Technical Communication, edited by Johndan Johnson-Eilola and Stuart A. Selber, 187–208. Chicago, IL: University of Chicago Press. Miller, Caroline. 1984. “Genre as Social Action.” Quarterly Journal of Speech 70 ...

Author: Tracy Bridgeford

Publisher: University Press of Colorado

ISBN: 9781607326809

Category: Language Arts & Disciplines

Page: 255

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Teaching Professional and Technical Communication guides new instructors in teaching professional and technical communication (PTC). The essays in this volume provide theoretical and applied discussions about the teaching of this diverse subject, including relevant pedagogical approaches, how to apply practical aspects of PTC theory, and how to design assignments. This practicum features chapters by prominent PTC scholars and teachers on rhetoric, style, ethics, design, usability, genre, and other central concerns of PTC programs. Each chapter includes a scenario or personal narrative of teaching a particular topic, provides a theoretical basis for interpreting the narrative, illustrates the practical aspects of the approach, describes relevant assignments, and presents a list of questions to prompt pedagogical discussions. Teaching Professional and Technical Communication is not a compendium of best practices but instead offers a practical collection of rich, detailed narratives that show inexperienced PTC instructors how to work most effectively in the classroom. Contributors: Pam Estes Brewer, Eva Brumberger, Dave Clark, Paul Dombrowski, James M. Dubinsky, Peter S. England, David K. Farkas, Brent Henze, Tharon W. Howard, Dan Jones, Karla Saari Kitalong, Traci Nathans-Kelly, Christine G. Nicometo, Kirk St.Amant

Design Thinking in Technical Communication

Solving Problems through Making and Collaboration Jason Tham. ecological and ontological approach to writing instruction can introduce students “to a multiplicity of composing skills” by rendering experiences of both humans and ...

Author: Jason Tham

Publisher: Routledge

ISBN: 9781000392302

Category: Technology & Engineering

Page: 168

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This book explicates the relationships between design thinking, critical making, and socially responsive technical communication. It leverages the recent technology-powered DIY culture called "the Maker Movement" to identify how citizen innovation can inform cutting-edge social innovation that advocates for equitable change and progress on today’s "wicked" problems. After offering a succinct account of the origin and recent history of design thinking, along with its connections to the design paradigm in writing studies, the book analyzes maker culture and its influences on innovation and education through an ethnographic study of three academic makerspaces. It offers opportunities to cultivate a sense of critical changemaking in technical communication students and practitioners, showcasing examples of socially responsive innovation and expert interviews that urge a disciplinary attention to social justice advocacy and an embrace of the design-thinking principle of radical collaboration. The value of design thinking methodologies for teaching and practicing socially responsible technical communication are demonstrated as the author argues for a future in the field that sees its constituents as leaders in radical innovation to solve wicked social problems. This book is essential reading for instructors, students, and practitioners of technical communication, and can be used as a supplemental text for graduate and undergraduate courses in usability and user-centered design and research.

The Profession and Practice of Technical Communication

Consider the tools and technology skills named in the vignette and in the “Tools and Technical Skills” section. ... In J. Johnson-Eilola & S. A. Selber (Eds.), Solving problems in technical communication (pp. 337–361).

Author: Yvonne Cleary

Publisher: Routledge

ISBN: 9781000407341

Category: Technology & Engineering

Page: 266

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This practical text offers a research-based account of the technical communication profession and its practice, outlining emergent touchpoints of this fast-changing field while highlighting its diversity. Through research on the history and the globalization of technical communication and up-to-date industry analysis, including first-hand narratives from industry practitioners, this book brings together common threads through the industry, suggests future trends, and points toward strategic routes for development. Vignettes from the workplace and examples of industry practice provide tangible insights into the different paths and realities of the field, furnishing readers with a range of entry routes and potential career sectors, workplace communities, daily activities, and futures. This approach is central to helping readers understand the diverse competencies of technical communicators in the modern, globalized economy. The Profession and Practice of Technical Communication provides essential guidance for students, early professionals, and lateral entrants to the profession and can be used as a textbook for technical communication courses.

Foundations for Teaching Technical Communication

In L. Beene & P. White (Eds.), Solving problems in technical writing (pp. 55-78). New York: Oxford University Press. Sides, C. H. (Ed.). (1989). Technical and business communication: Bibliographic essays for teachers and corporate ...

Author: Katherine Staples

Publisher: Greenwood Publishing Group

ISBN: 9781567503210

Category: Business & Economics

Page: 358

View: 131

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This is designed to be a seminal textbook for researchers and teachers of scientific and technical communication. It draws together contributions from scholars in the field, covering the three broad themes of theory, practice and program design, while focusing on topics of contemporary concern. These include insights into the relevance of cognitive psychology for technical communication; ethics and multicultural issues; impact of new technologies; visual communication; design of teaching and research programmes; and quality and evaluation.

Resources in Technical Communication

Thus, a clientbased technical writing curriculum provides opportunities for authentic problem solving. The client requests a document or set of documents that would help solve a pressing problem and intends to print and distribute the ...

Author: Cynthia L Selfe

Publisher: Routledge

ISBN: 9781351841986

Category: Psychology

Page: 356

View: 239

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Provides the instructors of introductory technical communication courses with a set of resources for their classrooms.

Posthuman Praxis in Technical Communication

Treating professional writing as social praxis. JAC, 11(1), 57–72. Porter, J. E. (2013). How can rhetoric theory inform the practice of technical communication? In J. Johnson-Eilola & S. Selber (Eds.), Solving problems in technical ...

Author: Kristen R. Moore

Publisher: Routledge

ISBN: 9781351203050

Category: Language Arts & Disciplines

Page: 294

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This collection, aimed at scholars, teachers, and practitioners in technical communication, focuses on the praxis-based connections between technical communication and theoretical movements that have emerged in the past several decades, namely new materialism and posthumanism. It provides a much needed link between contemporary theoretical discussions about new materialisms and posthumanism and the practical, everyday work of technical communicators. The collection insists that where some theoretical perspectives fall flat for practitioners, posthumanism and new materialisms have the potential to enable more effective and comprehensive practices, methodologies, and pedagogies.

Signs Genres and Communities in Technical Communication

M. S. Samuels, The Technical Writing Process, Oxford University Press, New York, 1989. L. Beene and P. White (eds.), Solving Problems in Technical Writing, Oxford University Press, New York, 1988. D. Dobrin, Writing and Technique, NCTE, ...

Author: M. Jimmie Killingsworth

Publisher: Routledge

ISBN: 9781351841740

Category: Psychology

Page: 272

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This important new text invites readers to step back from their busy professional lives and look at technical communication philosophically, to ask fundamental questions such as what does it mean to communicate? and how do language and graphics - the ""signs"" or ""tools"" of the technical communicator - relate to action in a technological world? Through this excursion in the theory of technical discourse, you will discover a fresh approach to reports, manuals, and proposals produced and consumed daily in business, government, and research organizations around the world. The authors examine familiar genres in two relatively new ways.

Key Theoretical Frameworks

Finally, and most recently, the contributors to Solving Problems in Technical Communication, edited by Johndan Johnson-Eilola and Stuart Selber, employ contemporary research in the discipline to solve contemporary real-world technical ...

Author: Angela M. Haas

Publisher: University Press of Colorado

ISBN: 9781607327585

Category: Language Arts & Disciplines

Page: 336

View: 178

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Drawing on social justice methodologies and cultural studies scholarship, Key Theoretical Frameworks offers new curricular and pedagogical approaches to teaching technical communication. Including original essays by emerging and established scholars, the volume educates students, teachers, and practitioners on identifying and assessing issues of social justice and globalization. The collection provides a valuable resource for teachers new to translating social justice theories to the classroom by presenting concrete examples related to technical communication. Each contribution adopts a particular theoretical approach, explains the theory, situates it within disciplinary scholarship, contextualizes the approach from the author’s experience, and offers additional teaching applications. The first volume of its kind, Key Theoretical Frameworks links the theoretical with the pedagogical in order to articulate, use, and assess social justice frameworks for designing and teaching courses in technical communication. Contributors: Godwin Y. Agboka, Matthew Cox, Marcos Del Hierro, Jessica Edwards, Erin A. Frost, Elise Verzosa Hurley, Natasha N. Jones, Cruz Medina, Marie E. Moeller, Kristen R. Moore, Donnie Johnson Sackey, Gerald Savage, J. Blake Scott, Barbi Smyser-Fauble, Kenneth Walker, Rebecca Walton