Social Media in Disaster Response

Social Media in Disaster Response addresses this situation by presenting the results of a large-scale sociotechnical usability study on crisis communication in the vernacular related to recent natural and human-made crisis; this is an ...

Author: Liza Potts

Publisher: Routledge

ISBN: 9781134063079

Category: Language Arts & Disciplines

Page: 146

View: 410

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Social Media in Disaster Response focuses on how emerging social web tools provide researchers and practitioners with new opportunities to address disaster communication and information design for participatory cultures. Both groups, however, currently lack research toolkits for tracing participant networks across systems; there is little understanding of how to design not just for individual social web sites, but how to design across multiple systems. Given the volatile political and ecological climate we are currently living in, the practicality of understanding how people communicate during disasters is important both for those researching solutions and for those putting that research into practice. Social Media in Disaster Response addresses this situation by presenting the results of a large-scale sociotechnical usability study on crisis communication in the vernacular related to recent natural and human-made crisis; this is an analysis of the way social web applications are transformed, by participants, into a critical information infrastructure in moments of crisis. This book provides researchers with methods, tools, and examples for researching and analyzing these communication systems while providing practitioners with design methods and information about these participatory communities to assist them in influencing the design and structure of these communication systems.

Social Media Crisis Communication and Emergency Management

The book also includes numerous exercises that supply readers with models for building their own social media sites and groups—making it a must-read for anyone who wants to learn more about the communication and information structures ...

Author: Connie M. White

Publisher: CRC Press

ISBN: 9781439853498

Category: Computers

Page: 329

View: 659

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Although recent global disasters have clearly demonstrated the power of social media to communicate critical information in real-time, its true potential has yet to be unleashed. Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies teaches emergency management professionals how to use social media to improve emergency planning, preparedness, and response capabilities. It provides a set of guidelines and safe practices for using social media effectively across a range of emergency management applications. Explaining how emergency management agencies can take advantage of the extended reach these technologies offer, the book supplies cutting-edge methods for leveraging these technologies to manage information more efficiently, reduce information overload, inform the public, and ultimately save lives. Filled with real-world examples and case studies, it is an ideal self-study resource. Its easy-to-navigate structure and numerous exercises also make it suitable for courses at both the undergraduate and graduate levels. From crowdsourcing and digital volunteers to mapping and collective intelligence, Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies facilitates a clear understanding of the essential principles of social media. Each chapter includes an example of a local-level practitioner, organization, or agency using social media that demonstrates the transformative power of social media in the real world. The book also includes numerous exercises that supply readers with models for building their own social media sites and groups—making it a must-read for anyone who wants to learn more about the communication and information structures supported by social media. Visit the author’s homepage: http://sites.google.com/site/conniemwhite/Home

Social Media in Disaster Response

StartingwithLiza Potts«s Social Media in Disaster Response, our ATTW Book Series inTPCtakes advantageof and supports thebreadthanddepth of our many ...

Author: Liza Potts

Publisher: Routledge

ISBN: 9781134063147

Category: Language Arts & Disciplines

Page: 146

View: 603

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Social Media in Disaster Response focuses on how emerging social web tools provide researchers and practitioners with new opportunities to address disaster communication and information design for participatory cultures. Both groups, however, currently lack research toolkits for tracing participant networks across systems; there is little understanding of how to design not just for individual social web sites, but how to design across multiple systems. Given the volatile political and ecological climate we are currently living in, the practicality of understanding how people communicate during disasters is important both for those researching solutions and for those putting that research into practice. Social Media in Disaster Response addresses this situation by presenting the results of a large-scale sociotechnical usability study on crisis communication in the vernacular related to recent natural and human-made crisis; this is an analysis of the way social web applications are transformed, by participants, into a critical information infrastructure in moments of crisis. This book provides researchers with methods, tools, and examples for researching and analyzing these communication systems while providing practitioners with design methods and information about these participatory communities to assist them in influencing the design and structure of these communication systems.

Disasters 2 0

Demonstrating how to effectively apply social media technology to the next crisis, this is a must-read book for those charged with disaster management and response.

Author: Adam Crowe

Publisher: CRC Press

ISBN: 9781439874424

Category: Computers

Page: 321

View: 941

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Emerging social media and so-called Web 2.0 technologies will continue to have a great impact on the practice and application of the emergency management function in every public safety sector. Disasters 2.0: The Application of Social Media Systems for Modern Emergency Management prepares emergency managers and first responders to successfully apply social media principles in the operations, logistics, planning, finance, and administrative aspects of any given disaster. Using real-life examples of domestic and international disasters, the book reveals how social media has quickly become a powerful tool for both providing emergency instruction to the public in real time and allowing responding agencies to communicate among themselves in crisis. A definitive and comprehensive source, the book explores topics such as: Social media basics Citizen journalism Strategic implementation Safety and responsibility Monitoring and analytics Operational implementation Geolocation systems Crowdsourcing Public notification Mobile and other emerging technologies Each chapter begins with a list of objectives and includes a collection of case examples of social media use in past events. Practitioner profiles show real people implementing the technology for real solutions. Demonstrating how to effectively apply social media technology to the next crisis, this is a must-read book for those charged with disaster management and response.

Social Media Crisis Communication and Emergency Management

Building community resilience through social networking sites: Using online social networks for emergency management. International Journal Information ...

Author: Connie M. White

Publisher: CRC Press

ISBN: 9781439853504

Category: Computers

Page: 329

View: 772

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Although recent global disasters have clearly demonstrated the power of social media to communicate critical information in real-time, its true potential has yet to be unleashed. Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies teaches emergency management professionals how to use social media to improve

Social Media and the Transformation of Interaction in Society

Social Media and the Transformation of Interaction in Society is a definitive reference source for timely scholarly research evaluating the impact of social networking platforms on a variety of relationships, including those between ...

Author: Sahlin, John P.

Publisher: IGI Global

ISBN: 9781466685574

Category: Social Science

Page: 301

View: 642

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The availability of various technological platforms enables individuals to feel a deeper sense of connectivity and contribution to their social circles and the world around them. This growing dependence on social networking platforms has altered the ways in which society functions and communicates. Social Media and the Transformation of Interaction in Society is a definitive reference source for timely scholarly research evaluating the impact of social networking platforms on a variety of relationships, including those between individuals, governments, citizens, businesses, and consumers. Featuring expansive coverage on a range of topics relating to social media applications and uses across industries, this publication is a critical reference source for professionals, educators, students, and academicians seeking current research on the role and impact of new media on modern society. This publication features authoritative, research-based chapters across a range of relevant topics including, but not limited to, computer-mediated communication, nonprofit projects, disaster response management, education, cyberbullying, microblogging, digital paranoia, user interaction augmentation, and viral messaging.

Media and Disaster Risk Reduction

from traditional and social media across the world, using sources in more than 70 ... networks and collaboration supporting disaster response and recovery.

Author: Rajib Shaw

Publisher: Springer Nature

ISBN: 9789811602856

Category: Nature

Page: 249

View: 850

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This book analyzes recent advances, trends, challenges and potentials of the role of media in disaster risk reduction. Collaboration, co-design and co-delivery with other stakeholders in science technology, private sectors, and civil society are found to be effective in reaching people and communities. The media is considered to be of utmost importance in all phases of disasters, before, during and after, with different types of media having different proactive roles to play in disaster risk reduction. Before disasters, they play essential roles not only in bringing early warning to people but also in enhancing their perception of the need to take action. At during- and post-disaster response recovery phases, community radio and social media are the key. These necessitate a resilient media infrastructure as the core of uninterrupted coverage. Media literacy has become an important issue for several stakeholders, including governments. In addition, more focus is placed on media governance to look at the priorities of disaster risk reduction initiatives within the media. All of these are considered to lead to trust in the media, which further improves people’s disaster response actions based on information from the media, before and during disasters. Covering different aspects of media, this book is a valuable source for students, researchers, academics, policy-makers and development practitioners.

Social Network Analysis of Disaster Response Recovery and Adaptation

Social Network Analysis of Disaster Response, Recovery, and Adaptation covers systematic social network analysis and how people and institutions function in disasters, after disasters, and the ways they adapt to hazard settings.

Author: Eric C Jones

Publisher: Butterworth-Heinemann

ISBN: 9780128052839

Category: Science

Page: 322

View: 203

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Social Network Analysis of Disaster Response, Recovery, and Adaptation covers systematic social network analysis and how people and institutions function in disasters, after disasters, and the ways they adapt to hazard settings. As hazards become disasters, the opportunities and constraints for maintaining a safe and secure life and livelihood become too strained for many people. Anecdotally, and through many case studies, we know that social interactions exacerbate or mitigate those strains, necessitating a concerted, intellectual effort to understand the variation in how ties within, and outside, communities respond and are affected by hazards and disasters. Examines the role of societal relationships in a disaster context, incorporating theory and case studies by experts in the field Integrates research in the areas of social network analysis and inter-organizational networks Presents a range of studies from around the world, employing different approaches to network analysis in disaster contexts

Public Response to Alerts and Warnings Using Social Media

... questions that have been examined by researchers in sociology and computing and experienced by those using social media to coordinate disaster response.

Author: National Research Council

Publisher: National Academies Press

ISBN: 9780309290333

Category: Political Science

Page: 92

View: 295

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Following an earlier NRC workshop on public response to alerts and warnings delivered to mobile devices, a related workshop was held on February 28 and 29, 2012 to look at the role of social media in disaster response. This was one of the first workshops convened to look systematically at the use of social media for alerts and warnings-an event that brought together social science researchers, technologists, emergency management professionals, and other experts on how the public and emergency managers use social media in disasters.In addition to exploring how officials monitor social media, as well as the resulting privacy considerations, the workshop focused on such topics as: what is known about how the public responds to alerts and warnings; the implications of what is known about such public responses for the use of social media to provide alerts and warnings to the public; and approaches to enhancing the situational awareness of emergency managers. Public Response to Alerts and Warnings Using Social Media: Report of a Workshop on Current Knowledge and Research Gaps summarizes presentations made by invited speakers, other remarks by workshop participants, and discussions during parallel breakout sessions. It also points to potential topics for future research, as well as possible areas for future research investment, and it describes some of the challenges facing disaster managers who are seeking to incorporate social media into regular practice.

Encyclopedia of Social Media and Politics

According to the report, the negative consequences that can arise from use of social media platforms in disaster relief include instances of inaccurate ...

Author: Kerric Harvey

Publisher: SAGE Publications

ISBN: 9781452290263

Category: Political Science

Page: 1640

View: 504

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The Encyclopedia of Social Media and Politics explores how the rise of social media is altering politics both in the United States and in key moments, movements, and places around the world. Its scope encompasses the disruptive technologies and activities that are changing basic patterns in American politics and the amazing transformations that social media use is rendering in other political systems heretofore resistant to democratization and change. In a time when social media are revolutionizing and galvanizing politics in the United States and around the world, this encyclopedia is a must-have reference. It reflects the changing landscape of politics where old modes and methods of political communication from elites to the masses (top down) and from the masses to elites (bottom up) are being displaced rapidly by social media, and where activists are building new movements and protests using social media to alter mainstream political agendas. Key Features This three-volume A-to-Z encyclopedia set includes 600 short essays on high-interest topics that explore social media’s impact on politics, such as “Activists and Activism,” “Issues and Social Media,” “Politics and Social Media,” and “Popular Uprisings and Protest.” A stellar array of world renowned scholars have written entries in a clear and accessible style that invites readers to explore and reflect on the use of social media by political candidates in this country, as well as the use of social media in protests overseas Unique to this book is a detailed appendix with material unavailable anywhere else tracking and illustrating social media usage by U.S. Senators and Congressmen. This encyclopedia set is a must-have general, non-technical resource for students and researchers who seek to understand how the changes in social networking through social media are affecting politics, both in the United States and in selected countries or regions around the world.

Social Media

National Consortium for the Study of Terrorism and Responses to Terrorism (2012). Social media use during disasters: A review of the knowledge base and gaps ...

Author: Pavica Sheldon

Publisher: Lexington Books

ISBN: 9780739192658

Category: Social Science

Page: 158

View: 626

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Social Media: Principles and Applications examines social media in interpersonal, mass-mediated, educational, organizational, and political settings. Social media technologies take on many different forms, including social network sites like Facebook and Twitter, blogs, wikis, online video and photo-sharing sites (e.g., Pinterest), rating and social bookmarking sites, and video/text chatting sites (e.g., Skype). Beginning with the principles of social media, Sheldon disassembles applications of social media in a variety of settings to understand who is using social media, how they develop meaningful relationships, and how they use social media during major events. Sheldon also delves into the political, educational, commercial, and privacy issues of social media use, making this an excellent resource for communication, psychology, and social media scholars.

Commonwealth Edison

After a massive storm hit the northern Illinois service area of electric utility Commonwealth Edison on July 11, 2011, more than 900,000 customers were left without power during a hot, humid summer.

Author: Daniel Diermeier

Publisher:

ISBN: OCLC:987381689

Category: Emergency communication systems

Page: 6

View: 964

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After a massive storm hit the northern Illinois service area of electric utility Commonwealth Edison on July 11, 2011, more than 900,000 customers were left without power during a hot, humid summer. ComEd crews and reinforcements from more than a dozen other states worked for days afterward to restore service. Meanwhile, the company's months-old social media strategy faced its first major test. The eChannels social media team, part of ComEd's customer operations division, worked around the clock to respond to posts from customers on social networking sites Facebook and Twitter. At a time when the company faced public debate and criticism over its plan to raise electricity rates, in part to invest in smart-grid upgrades, engaging directly through social media was a way to strengthen relationships with customers and the general public, consistent with an important corporate goal: "Keep the lights on and information flowing." After discussing the case, students will: - Develop an appreciation for the role social media can play in shaping a company's reputation - Understand how companies can use social media to engage customers directly in order to protect their reputations - Understand the role these interactions with customers can play during a crisis situation - Recognize the added reputational risk when a company's core business is directly impacted by a natural disaster.

Introduction to Emergency Management

Exercises are an excellent opportunity to test your agency's social media ... N.H., participated in a cross-border disaster preparedness exercise with ...

Author: George Haddow

Publisher: Butterworth-Heinemann

ISBN: 9780128030653

Category: Political Science

Page: 518

View: 783

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Introduction to Emergency Management sets the standard for excellence in the field and has educated a generation of emergency managers. Haddow, Bullock, and Coppola return for the sixth edition with an emphasis on climate change as a major hazard. Fully updated throughout for new regulations and workflows, with new case studies covering the latest in best practices, this classic textbook prepares students for the challenges of a career in emergency management. Expanded information on disaster recovery coordination structures Emphasis on climate change as a key hazard faced by disaster managers Coverage of social media as critical tool in emergency management Fully updated throughout for the latest regulations and workflows New examples and case studies throughout Updated ancillaries to keep course instruction fresh

Emergency Mgmt 2 0

How #socialmedia & New Tech are Transforming Preparedness, Response, ... response organization , the Red Cross , use social media in disaster situations .

Author: United States. Congress. House. Committee on Homeland Security. Subcommittee on Emergency Preparedness, Response and Communications

Publisher:

ISBN: MINN:31951D03647456V

Category: Electronic books

Page: 113

View: 772

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Technology and Emergency Management

What You'll Learn in This Chapter What social media is and how it has evolved How social media and mass media differ What a disaster is and how social media ...

Author: John C. Pine

Publisher: John Wiley & Sons

ISBN: 9781119235521

Category: Political Science

Page: 288

View: 123

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The first book devoted to a critically important aspect of disaster planning, management, and mitigation Technology and Emergency Management, Second Edition describes best practices for technology use in emergency planning, response, recovery, and mitigation. It also describes the key elements that must be in place for technology to enhance the emergency management process. The tools, resources, and strategies discussed have been applied by organizations worldwide tasked with planning for and managing every variety of natural and man-made hazard and disaster. Illustrative case studies based on their experiences appear throughout the book. This new addition of the critically acclaimed guide has been fully updated and expanded to reflect significant developments occurring in the field over the past decade. It features in-depth coverage of major advances in GIS technologies, including the development of mapping tools and high-resolution remote sensing imaging. Also covered is the increase in computer processing power and mobility and enhanced analytical capabilities for assessing the present conditions of natural systems and extrapolating from them to create accurate models of potential crisis conditions. This second edition also features a new section on cybersecurity and a new chapter on social media and disaster preparedness, response, and recovery has been added. Explores the role of technology in emergency planning, response, recovery, and mitigation efforts Explores applications of the Internet, telecommunications, and networks to emergency management, as well as geospatial technologies and their applications Reviews the elements of hazard models and the relative strengths and weaknesses of modeling programs Describes techniques for developing hazard prediction models using direct and remote sensing data Includes test questions for each chapter, and a solutions manual and PowerPoint slides are available on a companion website Technology and Emergency Management, Second Edition is a valuable working resource for practicing emergency managers and an excellent supplementary text for undergraduate and graduate students in emergency management and disaster management programs, urban and regional planning, and related fields.

ECSM2015 Proceedings of the 2nd European Conference on Social Media 2015

Dufty, N. (2012) "Using social media to build community disaster resilience", Australian Journal Emergency Management, Vol 27, No 1, pp 40-46.

Author: Dr Paula Peres

Publisher: Academic Conferences Limited

ISBN: 9781910810316

Category: Social media

Page: 686

View: 320

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Complete proceedings of the 2nd European Conference on Social Media Porto Portugal Published by Academic Conferences and Publishing International Limited

Disability and Social Media

Social Media Use during Disasters: A Review of the Knowledge Base and Gaps. ... Harnessing the crowdsourcing power of social media for disaster relief.

Author: Katie Ellis

Publisher: Routledge

ISBN: 9781317150275

Category: Social Science

Page: 340

View: 484

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Social media is popularly seen as an important media for people with disability in terms of communication, exchange and activism. These sites potentially increase both employment and leisure opportunities for one of the most traditionally isolated groups in society. However, the offline inaccessible environment has, to a certain degree, been replicated online and particularly in social networking sites. Social media is becoming an increasingly important part of our lives yet the impact on people with disabilities has gone largely unscrutinised. Similarly, while social media and disability are often both observed through a focus on the Western, developed and English-speaking world, different global perspectives are often overlooked. This collection explores the opportunities and challenges social media represents for the social inclusion of people with disabilities from a variety of different global perspectives that include Africa, Arabia and Asia along with European, American and Australasian perspectives and experiences.

Effective Communication During Disasters

With research from internationally recognized experts, this volume provides an overview of communication challenges and best-practice analyses, looks at the internet and social media and mobile phones and other technology for disaster ...

Author: Girish Bobby Kapur

Publisher: CRC Press

ISBN: 9781315341453

Category: Computers

Page: 310

View: 532

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This title includes a number of Open Access chapters. In today’s world, there are new opportunities for disaster communications through modern technology and social media. Social network applications such as Facebook, Twitter, and Instagram can connect friends, family, first responders, and those providing relief and assistance. However, social media and other modern communication tools have their limitations. They can be affected by disaster situations where there are power outages or interrupted cellular service. The research contained in this valuable compendium offers much-needed information for emergency responders, utility companies, relief organizations, and governments as they invest in infrastructure to support post-disaster communications. In order to make use of modern communication methods, as well as fully utilize more traditional communication networks, it is imperative that we understand how people actually communicate in the wake of a disaster situation and how various communication strategies can best be utilized. Communication during and immediately after a disaster situation is a vital component of response and recovery. Effective communication connects first responders, support systems, and family members with the communities and individuals immersed in the disaster. Reliable communication also plays a key role in a community’s resilience. With research from internationally recognized experts, this volume provides an overview of communication challenges and best-practice analyses, looks at the internet and social media and mobile phones and other technology for disaster communication, and explores the challenges to effective communication. Presents a quality improvement project that gathered expert consensus on best practices used to improve disaster communication Analyzes the information dissemination mechanisms of different media to establish an efficient information dissemination plan for disaster pre-warning, including short message service (SMS), microblogs, news portals, cell phones, television, and oral communication Gauges the effectiveness of disaster risk communication Looks at the future of social media use during emergencies and afterwards Proposes a disaster resilient network that integrates various wireless networks into a cognitive wireless network in the event of disaster occurrences Effective Communication During Disasters: Making Use of Technology, Media, and Human Resources is an informative, multi-faceted resource on preparedness planning for effective communication before, during, and after a disaster occurs.

A Futurist s Guide to Emergency Management

Firmly based in science, the book leverages historical data, current best practices, and scie

Author: Adam S. Crowe

Publisher: CRC Press

ISBN: 9781482253924

Category: Political Science

Page: 346

View: 790

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A Futurist's Guide to Emergency Management provides interdisciplinary analysis on how particular sets of conditions may occur in the future by evaluating global trends, possible scenarios, emerging conditions, and various other elements of risk management. Firmly based in science, the book leverages historical data, current best practices, and scie