Risk Communication and Miscommunication

In Risk Communication and Miscommunication, Carolyn Boiarsky teaches students, technical writers, public affairs officers, engineers, scientists, and governmental officials the writing and communication skills necessary for dealing with ...

Author: Carolyn Boiarsky

Publisher: University Press of Colorado

ISBN: 9781607324676

Category: Science

Page: 160

View: 880


Effective communication can help prevent or minimize damage from environmental disasters. In Risk Communication and Miscommunication, Carolyn Boiarsky teaches students, technical writers, public affairs officers, engineers, scientists, and governmental officials the writing and communication skills necessary for dealing with environmental and technological problems that could lead to major crises. Drawing from research in rhetoric, linguistics, technical communication, educational psychology, and web design, Boiarsky provides a new way to look at risk communication. She shows how failing to consider the readers’ needs and the rhetorical context in which a document is read can be catastrophic and how anticipating those needs can enhance effectiveness and prevent disaster. She examines the communications and miscommunications of original e-mails, memos, and presentations about various environmental disasters, including the Columbia space shuttle breakup and the BP/Deepwater Horizon oil rig explosion, and successes, such as the Enbridge pipeline expansion and the opening of the Mississippi Spillway, offering recommendations for effective communication. Taking into account the growing need to communicate complex and often controversial issues across vast geographic and cultural spaces with an ever-expanding array of electronic media, Risk Communication and Miscommunication provides strategies for clear communication of data, ideas, and procedures to varied audiences to prevent or minimize damage from environmental incidents.

Risk Communication

Risk Communication and Miscommunication: Case Studies in Science, Technology, Engineering, Government and Community Organizations. University Press of Colorado, Boulder, Colorado. Chess, C., B. J. Hance, and P. M. Sandman. 1989.

Author: Regina E. Lundgren

Publisher: John Wiley & Sons

ISBN: 9781119456155

Category: Business & Economics

Page: 544

View: 436


THE ESSENTIAL HANDBOOK FOR EFFECTIVELY COMMUNICATING ENVIRONMENTAL, SAFETY, AND HEALTH RISKS, FULLY REVISED AND UPDATED Now in its sixth edition, Risk Communication has proven to be a valuable resource for people who are tasked with the responsibility of understanding how to apply the most current approaches to care, consensus, and crisis communication. The sixth edition updates the text with fresh and illustrative examples, lessons learned, and recent research as well as provides advice and guidelines for communicating risk information in the United States and other countries. The authors help readers understand the basic theories and practices of risk communication and explain how to plan an effective strategy and put it into action. The book also contains information on evaluating risk communication efforts and explores how to communicate risk during and after an emergency. Risk Communication brings together in one resource proven scientific research with practical, hands-on guidance from practitioners with over 30 years of experience in the field. This important guide: Provides new examples of communication plans in government and industry, use of social media, dealing with "fake news," and new digital tools for stakeholder involvement and crisis communications Contains a new chapter on partnerships which covers topics such as assigning roles and expectations, ending partnerships, and more Presents real-world case studies with key lessons all risk communicators can apply. Written for engineers, scientists, professors and students, land use planners, public health practitioners, communication specialists, consultants, and regulators, the revised sixth edition of Risk Communication is the must-have guide for those who communicate risks.

New Perspectives on Risk Communication

1993. Cocaine and crack: Supply and use. Basingstoke: MacMillan. Bellaby, P. 2003. Communication and miscommunication about risk: Understanding UK parents' attitudes to combined MMR vaccination. British Medical Journal 327: 725–8.

Author: Asa Boholm

Publisher: Routledge

ISBN: 9781317981893

Category: Business & Economics

Page: 320

View: 728


That risk communication ranks high on the policymaking agenda is beyond discussion today. The field is a point of intersection of social communication, practical management and policy making. It covers such diverse activities as to inform and educate the public about risk, and risk management in order to influence attitudes and behaviour, to act in situations of emergency or crises, to aid in decision-making and to assist in conflict resolution. Communication has grown into a major concern in current risk governance based on network co-ordinated management of public affairs conducted by authorities and companies and is recognized as a key component in the government of risk. This is especially salient in policy fields relating to environmental planning and resource management, urban planning, chemical and food regulation, or infrastructure planning, development and maintenance. This book explores risk communication research with a focus on new theoretical perspectives, research findings, and applied goals. It reflects on a broad range of innovative theoretical perspectives, methodological approaches and empirical areas. This book was published as a special issue of the Journal of Risk Research.

Risk Communication and Public Health

Putting trust and multidirectional communication at the heart of public health risk communication strategies may be ... Communication and miscommunication about risk: understanding UK 142 RISK COMMUNICATION IN THE BRITISH PERTUSSIS AND ...

Author: Peter Bennett

Publisher: OUP Oxford

ISBN: 9780191575853

Category: Medical

Page: 368

View: 440


Controversies about risks to public health regularly hit the news, whether about food safety, environmental issues, medical interventions, or "lifestyle" risks such as drinking. To those trying to manage or regulate risks, public reactions sometimes seem bizarre. To the public, the behaviour of those supposedly "in charge" can seem no less odd. Trust is currently at a premium. This new edition of Risk Communication and Public Health covers the theoretical and research background, and presents a wide range of contemporary case studies and the learning experiences from these, and the political, institutional and organisational issues they raise. It concludes with an analysis of the lessons learned and gives pointers for the future. The book offers international perspectives, and contributors include representatives from consumer organisations as well as public health practitioners and academics. This edition is substantially updated with new material and case studies, but retains the same focus - the improvement of communication and promotion of "good practice" in risk communication, in Government, the Health Service and elsewhere. This second edition presents a broad view of the issues around risk communication and public health in a way that will be of interest to a range of public health practitioners, managers and policy makers, postgraduate students and academics in a number of disciplines, and those interested in environmental health.

Risk Communication and Public Health

Putting trust and multidirectional communication at the heart of public health risk communication strategies may be ... Communication and miscommunication about risk: understanding UK 142 RISK COMMUNICATION IN THE BRITISH PERTUSSIS AND ...

Author: Kenneth Calman

Publisher: Oxford University Press

ISBN: 9780199562848

Category: Medical

Page: 339

View: 361


"Bringing together a wide variety of perspectives on risk communication, this up-to-date review of a high profile and topical area includes practical examples and lessons."--[Source inconnue].

Risk Analysis

emergence of risk communication from the field of risk perceptions. Among the questions asked by path-breaking researchers in this ... First, researchers do not formalize the effect which risk communication (or miscommunication) has on ...

Author: Constantine Zervos

Publisher: Springer Science & Business Media

ISBN: 9781489907301

Category: Medical

Page: 767

View: 300


This volume of the series Advances in Risk Analysis consists of papers presented at the 1988 Annual Meeting of the Society for Risk Analysis, which was held October 30 through November 2 at the Mayflower Hotel in Washington, DC. The papers span the gamut of the increasing number of risk assessment topics addressed by the Society since it held its fIrst annual meeting in June 1981, also in Washington DC. Organized to promote interdisciplinary analyses, the Society approaches risks from three broad perspectives: (1) the impact of various risks on the health of the world's populations and on the environment; (2) the social and political implications of specifIc risks, and (3) the management and reduction of risks through the development of a risk analysis methodology and corresponding data bases. The papers included in this volume typify these three approaches and illustrate their interdependence. For example, both cancer and noncancer health risks are examined for a variety of situations that exist within society. The public's perception of risks and the correlation between that perception and the acceptance or nonacceptance of certain risks is also addressed. In addition, the progress to date on predicting and quantifying specifIc risks, including the risks associated with the construction and use of large engineered systems, is reported. Included among the papers are several dealing with recent current issues, such as the impact of California's Proposition 65, hazardous waste disposal, and chemical accidents.

The SAGE Handbook of Risk Communication

In this respect, Sauer's conceptualization of participatory risk delineation accounts for the contingent nature of ... in risk communication may sometimes facilitate manipulation or miscommunication on the part of technical experts.

Author: Hyunyi Cho

Publisher: SAGE Publications

ISBN: 9781483356525

Category: Language Arts & Disciplines

Page: 376

View: 295


In this comprehensive, state-of-the-art overview of risk communication, the field’s leading experts summarize theory, current research, and practice in a range of disciplines and describe effective communication approaches for risk situations in diverse contexts, such as health, environment, science, technology, and crisis. Offering practical insights, the contributors consider risk communication in all contexts and applications—interpersonal, organizational, and societal—offering a wider view of risk communication than other volumes. Importantly, the handbook emphasizes the communication side of risk communication, providing integrative knowledge about the models, audiences, messages, and the media and channels necessary for effective risk communication that enables informed judgments and actions regarding risk. Editors Hyunyi Cho, Torsten Reimer, and Katherine McComas have significantly contributed to the field of risk communication with this important reference work—a must-have for students, scholars, and risk and crisis communication professionals.

Healthcare Management Strategy Communication and Development Challenges and Solutions in Developing Countries

More interdisciplinary research is needed to investigate the communications ramifications of public health ... “Communication and Miscommunication of Risk: Understanding UK Parents' Attitude to Combined MMR Vaccination,” British Medical ...

Author: Emmanuel K. Ngwainmbi

Publisher: Lexington Books

ISBN: 9780739185674

Category: Social Science

Page: 270

View: 100


Healthcare Management Strategy, Communication, and Development Challenges and Solutions in Developing Countries describes the ways in which health services, public health administration, and healthcare policies are managed in developing countries, and how intercultural, intergroup, and mass communication practices weaken development efforts in those countries. The book is suitable for undergraduate students, libraries, and companies involved with government issues, foreign services, public health, third world development, and international business.

Reckoning with Risk

The Prozac story in Chapter 1 illustrates the miscommunication of risk— the failure to communicate risk in an understandable way. Some forms of communication enhance understanding; others don't. Miscommunication of risk is often the ...

Author: Gerd Gigerenzer

Publisher: Penguin UK

ISBN: 9780141933085

Category: Mathematics

Page: 320

View: 264


"This is an important book, full of relevant examples and worrying case histories. By the end of it, the reader has been presented with a powerful set of tools for understanding statistics...anyone who wants to take responsibly for their own medicalchoices should read it" - New Scientist However much we crave certainty, we live in an uncertain world. But are we guilty of wildly exaggerating the chances of some unwanted event happening to us? Are ordinary people idiots when reasoning with risk? Far too many of us, argues Gerd Gigerenzer, are hampered by our own innumeracy. Here, he shows us that our difficulties in thinking about numbers can easily be overcome.

Risk and Choice in Maternity Care

Oxford University Press, Oxford Bellaby P 2003 Communication and miscommunication of risk: understanding UK parents' attitudes to combined MMR vaccination. British Medical Journal 327: 725–728 BRTF (Better Regulation Task Force) 2004 ...

Author: Andrew Symon

Publisher: Elsevier Health Sciences

ISBN: 9780702035135

Category: Medical

Page: 192

View: 506


This title is directed primarily towards health care professionals outside of the United States. This book explores the complex interrelationship between risk and choice in maternity care, taking a close look at how "high" and "low" risk are defined and what impact this has on a woman's ability to exercise informed choices throughout pregnancy. It offers an international collaboration that highlights different perspectives on debated issues, with chapters on maternity care in the UK, United States, Australia, and Ireland contributed by midwives, obstetricians, risk management experts, and sociologists. The aim of this book is to illustrate the changing reality of risk management as it relates to maternity care, and to highlight risk management concerns that may limit the choices available to pregnant women. Clarifies how applications of risk affect the choices pregnant women are able to exercise. Locates pregnancy risk considerations within the overall scheme of risk management. Analyzes practitioners' responses to the requirements of risk management. Presents risk management and choice from the risk manager's perspective, providing an understanding of risk as a "macro concept" in health care. Highlights medico-legal opinions on exercising choice, underscoring the need for accurate information and the ability to make informed decisions. Two chapters examine women's perspectives on risk labeling and the impact this has on choice - one in which the concept of safety within maternity care is discussed, and one in which the views of women with defined risk factors are explored and their ability to make choices is evaluated. Two chapters written by health service risk managers discuss the differences between an inner-city approach and a rural approach to the debate surrounding risk and choice. Discusses midwifery's focus on "normality" in childbirth and considers how this viewpoint affects the risk dialogue, including a chapter on clinical trends in maternity care. An obstetric perspective on risk refutes criticisms of obstetricians as being more likely to impose risk labels and limit choices by discussing how risks and choices are presented and considered within obstetric care. Explores the debate surrounding a woman's right to have a home birth in Ireland, in light of its risk management climate. Two chapters discuss the collaboration between service users, midwives, and obstetricians in Australia regarding the organization and delivery of maternity care, as well as the views concerning risk among indigenous Australians. Perspectives from nurse-midwives in the U.S. discuss the complex relationships among nurse-midwives, obstetricians, and pregnant women with regard to choice, including views on risk within immigrant communities.

Power and Risk in Policymaking

Communication and miscommunication of risk: Understanding UK parents' attitudes to combined MMR vaccination. BMJ, 327, 725. Blume, S. (2006). Anti-vaccination movements and their interpretations. Social Science & Medicine, 62, 628–642.

Author: Josephine Adekola

Publisher: Springer Nature

ISBN: 9783030193140

Category: Political Science

Page: 127

View: 955


This book presents detailed accounts of policymaking in contemporary risk communication. Specifically, it expands on the understanding of the policy decision-making process where there is little or no evidential base, and where multiple interpretations, power dynamics and values shape the interpretation of public health risk issues. The book argues that public health risk communication is a process embedded within multiple dimensions of power and set out practical way forward for public health risk communication.

Reliability Risk and Safety Three Volume Set

Cause: Miscommunication between actors during critical operations • Model/Understanding: Risk communication could be a challenge in a stressful situation; misunderstandings and poor communication can ...

Author: Radim Bris

Publisher: CRC Press

ISBN: 9780203859759

Category: Technology & Engineering

Page: 2480

View: 178


Containing papers presented at the 18th European Safety and Reliability Conference (Esrel 2009) in Prague, Czech Republic, September 2009, Reliability, Risk and Safety Theory and Applications will be of interest for academics and professionals working in a wide range of industrial and governmental sectors, including Aeronautics and Aerospace, Aut

Decision Behaviour Analysis and Support

'Communication and miscommunication of risk: understanding UK parents' attitudes to combined MMR vaccination.' British Medical Journal 327, 725-8. Bellman, R. E. (1957). Dynamic Programming. Princeton, NJ, Princeton University Press.

Author: Simon French

Publisher: Cambridge University Press

ISBN: 9780521883344

Category: Business & Economics

Page: 472

View: 481


A multi-disciplinary exploration of how we can help decision makers to deliberate and make better decisions.

Introduction to Risk Analysis

If different people carry out the functions of risk assessment, risk management, and risk communication, miscommunication between these people means that the public cannot possibly understand what is going on. Our working definition is ...

Author: Daniel M. Byrd

Publisher: Rowman & Littlefield

ISBN: 9780865876965

Category: Business & Economics

Page: 433

View: 407


Written for safety and loss-control, environmental, and quality managers, this is the first comprehensive, integrated guide to developing a complete environmental risk analysis for regulated substances and processes. Unlike other books, Introduction to Risk Analysis looks at risk from a regulatory perspective, allowing both professionals in regulatory agencies concerned with risk including OSHA, EPA, USDA, DOT, FDA, and state environmental agencies and professionals in any agency-regulated industry to understand and implement the methods required for proper risk assessment. The authors examine risk and the structure of analysis. Emphasizing the predictive nature of risk, they discuss the quantitative nature of risk and explore quantitative-analysis topics, including data graphing, logarithmic thinking, risk estimating, and curve fitting. Chapters include discussions on functions, models, and uncertainties; the regulatory process; risk assessment; exposure; dosimetry; epidemiology; toxicology; risk characterization; comparative risk assessment; ecological risk assessment; risk management; and risk communication. Six in-depth case studies, an annotated bibliography, and more than 50 figures are also included."

Calculated Risks

There are three major forms of risk communication that invite miscommunication: the use of single-event probabilities, relative risks, and conditional probabilities. As it happens, these seem to be the most frequently used forms of risk ...

Author: Gerd Gigerenzer

Publisher: Simon and Schuster

ISBN: 9781439127094

Category: Social Science

Page: 288

View: 760


At the beginning of the twentieth century, H. G. Wells predicted that statistical thinking would be as necessary for citizenship in a technological world as the ability to read and write. But in the twenty-first century, we are often overwhelmed by a baffling array of percentages and probabilities as we try to navigate in a world dominated by statistics. Cognitive scientist Gerd Gigerenzer says that because we haven't learned statistical thinking, we don't understand risk and uncertainty. In order to assess risk -- everything from the risk of an automobile accident to the certainty or uncertainty of some common medical screening tests -- we need a basic understanding of statistics. Astonishingly, doctors and lawyers don't understand risk any better than anyone else. Gigerenzer reports a study in which doctors were told the results of breast cancer screenings and then were asked to explain the risks of contracting breast cancer to a woman who received a positive result from a screening. The actual risk was small because the test gives many false positives. But nearly every physician in the study overstated the risk. Yet many people will have to make important health decisions based on such information and the interpretation of that information by their doctors. Gigerenzer explains that a major obstacle to our understanding of numbers is that we live with an illusion of certainty. Many of us believe that HIV tests, DNA fingerprinting, and the growing number of genetic tests are absolutely certain. But even DNA evidence can produce spurious matches. We cling to our illusion of certainty because the medical industry, insurance companies, investment advisers, and election campaigns have become purveyors of certainty, marketing it like a commodity. To avoid confusion, says Gigerenzer, we should rely on more understandable representations of risk, such as absolute risks. For example, it is said that a mammography screening reduces the risk of breast cancer by 25 percent. But in absolute risks, that means that out of every 1,000 women who do not participate in screening, 4 will die; while out of 1,000 women who do, 3 will die. A 25 percent risk reduction sounds much more significant than a benefit that 1 out of 1,000 women will reap. This eye-opening book explains how we can overcome our ignorance of numbers and better understand the risks we may be taking with our money, our health, and our lives.

Effective Risk Communication

... limited segments of the population; may increase the chances for miscommunication of complex or controversial news; and may communicate incomplete information (i.e., omit information that explains what should be done about a risk).

Author: V.T. Covello

Publisher: Springer Science & Business Media

ISBN: 9781461315698

Category: Technology & Engineering

Page: 370

View: 348


One of the greatest challenges facing those concerned with health and environmental risks is how to carry on a useful public dialogue on these subjects. In a democracy, it is the public that ultimately makes the key decisions on how these risks will be controlled. The stakes are too high for us not to do our very best. The importance of this subject is what led the Task Force on Environmental Cancer and Heart and Lung Disease to establish an Interagency Group on Public Education and Communication. This volume captures the essence of the "Workshop on the Role of Government in Health Risk Communication and Public Education" held in January 1987. It also includes some valuable appendixes with practical guides to risk communication. As such, it is an important building block in the effort to improve our collective ability to carry on this critical public dialogue. Lee M. Thomas Administrator, U. S. Environmental Protection Agency, and Chairman, The Task Force on Environmental Cancer and Heart and Lung Disease Preface The Task Force on Environmental Cancer and Heart and Lung Disease is an interagency group established by the Clean Air Act Amendments of 1977 (P.L. 95-95). Congress mandated the Task Force to recommend research to determine the relationship between environmental pollutants and human disease and to recommend research aimed at reduc ing the incidence of environment-related disease. The Task Force's Project Group on Public Education and Communication focuses on education as a means of reducing or preventing disease.

Communication Case Studies for Health Care Professionals Second Edition

143 Key topics: gendered communication and risk communication Why Do I Have to Wait for an MRI? 151 Key topics: self-disclosure and patient empowerment I'm Feeling Better, But... 161 Key topics: gender communication and miscommunication ...

Author: Dr. Michael P. Pagano, PhD, PA-C

Publisher: Springer Publishing Company

ISBN: 9780826125187

Category: Medical

Page: 440

View: 245


PRAISE FOR THE FIRST EDITION: "Öallows students and faculty to explore real-life health communication behaviors through role-playing, interactive exercises, and examplesÖeasily adapted for use in many situations, sensitivity and diversity trainingÖvery worthwhile book for every medical faculty member working to instill professionalismÖin students." óVincent Carr, DO, MSA, FACC, FACP, Uniformed Services University of the Health Sciences The importance of good communication between health professionals and patients has been well documented. Not only does it foster patient satisfaction, it can have a profound effect on health outcomes. This casebook/workbook helps students, faculty, and health care providers to assess and practice key interpersonal and health communication skills. It presents 45 communication scenarios for students to critique and rewrite in order to enhance the interpersonal relationships of participants. The second edition builds on the first with the addition of 11 new cases and theoretical discussions of interpersonal, gender, intercultural, organizational, and media communication. Additionally, the new edition analyzes each scenario in detail to facilitate broader use by an interprofessional team and expand awareness of the specific skills needed by each health care professional. The new Take-Away Considerations feature at the end of each case study reinforces an understanding of the elements of effective communication. With an eye to time management, each chapter includes effective and ineffective examples of interpersonal communication and interpersonal relationship building. Cases follow the same format including theoretical underpinnings of a particular skill or set of communication skills, an overview of key topics, initial interaction (for role play or analysis), discussion questions (with space for answers), interactive activities and an alternate interaction highlighting more effective communication behaviors, follow-up discussion, key points, and Take-Away Considerations. Scenarios can be used for role play and follow-up discussion in the classroom, for small group work, or individually, as well as in the simulation center and for interprofessional education courses. NEW TO THE SECOND EDITION: Includes theoretical introductions to interpersonal, gender, intercultural, organizational, and media communication Presents 11 new case studies Provides an introduction for each case study Describes the application of communication theory for more effective use in the classroom, simulation center, or professional setting Features Take-Away Considerations at the end of each case

The Regulatory Regime of Food Safety in China

Paul Slovic, “Perceived Risk, Trust, and Democracy: A Systems Perspective,” Risk Analysis 13, no. ... Frewer, “Public Risk Perceptions and Risk Communication,” 21. 52. ... 75. 205 COMMUNICATION OR MISCOMMUNICATION: FOOD SAFETY INFORMATION.

Author: Guanqi Zhou

Publisher: Springer

ISBN: 9783319504421

Category: Political Science

Page: 303

View: 904


This book examines the decade from 2004 to 2013 during which people in China witnessed both a skyrocketing number of food safety crises, and aggregating regulatory initiatives attempting to control these crises. Multiple cycles of “crisis – regulatory efforts” indicated the systemic failure of this food safety regime. The book explains this failure in the “social foundations” for the regulatory governance of food safety. It locates the proximate causes in the regulatory segmentation, which is supported by the differential impacts of the food regulatory regime on various consumer groups. The approach of regulatory segmentation does not only explain the failure of the food safety regime by digging out its social foundation, but is also crucial to the understanding of the regulatory state in China.

Health and Risk Communication

While intercultural miscommunication around health and risk is sometimes the result of people holding different beliefs about things like the workings of the body and the mechanisms of contagion, it is perhaps more often a matter of ...

Author: Rodney Jones

Publisher: Routledge

ISBN: 9781134078196

Category: Language Arts & Disciplines

Page: 212

View: 383


Health and Risk Communication provides a critical and comprehensive overview of the core issues surrounding health and risk communication from the perspective of applied linguistics. It outlines the ways applied linguistics differs from other methods of understanding health and risk communication, assesses the benefits and limitations of the approaches used by different scholars in the field, and offers an innovative framework for consolidating past research and charting new directions. Utilizing data from clinical interactions and everyday life, this book addresses a number of crucial questions including: How are the everyday actions we take around health constructed and constrained through discourse? What is the role of texts in influencing health behaviour, and how are these texts put together and interpreted by readers? How are actions and identities around health and risk negotiated in situated social interactions, and what are the factors that influence these negotiations? How will new technologies like genetic screening influence the way we communicate about health? How does communication about health and risk help create communities and institutions and reflect and reproduce broader ideologies and patterns of power and inequality within societies? Health and Risk Communication: An Applied Linguistic Perspective is essential reading for advanced students and researchers studying and working in this area.

Participation and Power

The EPA's process for conducting risk communication illustrates its assumptions that knowledge and power lie with the ... and Weaver model of communication where knowledge is constructed prior to communication, and miscommunication is ...

Author: W. Michele Simmons

Publisher: SUNY Press

ISBN: 9780791480625

Category: Social Science

Page: 214

View: 934


Takes a firsthand look at a case of public participation in environmental policy.