Human Resources in Tourism

Para ello , hay que crear programas de formación profesional que incluyan experiencia en varios departamentos y planes de ... en áreas como recepción , conserjería , caja , gobernanta de pisos , reservas y otras funciones similares .

Author: World Tourism Organization

Publisher: World Tourism Organization Publications

ISBN: CORNELL:31924096094556

Category: Business & Economics

Page: 227

View: 513


This publication contains a number of the papers presented at an international conference on tourism employment which was held in Spain in January 1998. A range of topics were discussed regarding human resource issues in the tourism industry, including addressing the challenges raised by an increasingly globalised industry, the impact of emerging information technologies, and workplace learning and training in hospitality and tourism. The text is written in English and Spanish.