Central Works in Technical Communication

Ideal for advanced undergraduate and graduate courses in technical communication, this collection is also a compact and convenient resource for practicing professionals and academics new to the field.

Author: Johndan Johnson-Eilola

Publisher: Oxford University Press, USA

ISBN: 0195157052

Category: Language Arts & Disciplines

Page: 512

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Bringing together thirty-two landmark essays, Central Works in Technical Communication provides a broad and representative overview of the field. It introduces students, new teachers, and new practitioners to the community of technical communication as an intellectual and communal endeavor that encompasses such complex theoretical topics as research methods, social issues, and ethics. Editors Johndan Johnson-Eilola and Stuart A. Selber engaged in a comprehensive selection process--including the consultation of a review board of leading teachers and scholars--and have included some of the most influential articles and book chapters published in technical communication over the last twenty-five years. Each essay is accompanied by a reflective piece written by its author specifically for this volume. These commentaries provide context for the essays and allow the authors to add to or challenge their original ideas and resituate them in a contemporary environment. The book also features section introductions written by the editors that offer historical and conceptual approaches to understanding the contributions each work makes to the field of technical communication. Central Works in Technical Communication is organized around eight major conceptual categories: histories, rhetorical perspectives, philosophies and theories, ethical and power issues, research methods, workplace studies, online environments, and pedagogical directions. An alternative table of contents groups the essays into additional categories including collaboration, gender, genre, usability, and visual theory and practice. Ideal for advanced undergraduate and graduate courses in technical communication, this collection is also a compact and convenient resource for practicing professionals and academics new to the field.

Solving Problems in Technical Communication

The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing ...

Author: Johndan Johnson-Eilola

Publisher: University of Chicago Press

ISBN: 9780226924083

Category: Reference

Page: 512

View: 846

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The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. Here Stuart A. Selber and Johndan Johnson-Eilola, both respected scholars and teachers of technical communication, effectively bridge that gap. Solving Problems in Technical Communication collects the latest research and theory in the field and applies it to real-world problems faced by practitioners—problems involving ethics, intercultural communication, new media, and other areas that determine the boundaries of the discipline. The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing on diverse perspectives. Timely, informed, and practical, Solving Problems in Technical Communication will be an essential tool for undergraduates and graduate students as they begin the transition from classroom to career.

Solving Problems in Technical Communication

The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing ...

Author: Johndan Johnson-Eilola

Publisher: University of Chicago Press

ISBN: 0226924068

Category: Reference

Page: 512

View: 126

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The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. Here Stuart A. Selber and Johndan Johnson-Eilola, both respected scholars and teachers of technical communication, effectively bridge that gap. Solving Problems in Technical Communication collects the latest research and theory in the field and applies it to real-world problems faced by practitioners—problems involving ethics, intercultural communication, new media, and other areas that determine the boundaries of the discipline. The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing on diverse perspectives. Timely, informed, and practical, Solving Problems in Technical Communication will be an essential tool for undergraduates and graduate students as they begin the transition from classroom to career.

Institutional Literacies

To help them do so, the book offers a three-part heuristic, reflecting the reality that academic IT units are complex and multilayered, with historical, spatial, and textual dimensions"--

Author: Stuart A. Selber

Publisher:

ISBN: 9780226699349

Category: Education, Higher

Page: 272

View: 674

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"Information technologies have become central to all functions of higher education, including writing and communications departments. Understanding how academic IT professionals make decisions, manage projects, and interact with academic departments is key for the faculty, administrators, and staff in those departments. To aid in this understanding, Stuart Selber spent two years embedded in Penn State's Teaching and Learning with Technology unit. His book offers new insights into the practices, attitudes, and assumptions of academic IT professionals and argues that composition faculty should collaborate more closely and engage more deeply with IT staff as composition technology projects are planned, implemented, and expanded. To help them do so, the book offers a three-part heuristic, reflecting the reality that academic IT units are complex and multilayered, with historical, spatial, and textual dimensions"--

Content Management

Writing in a milieu of utility: The move to technical communication in American ... S. A. Selber (Eds.), Central works in technical communication (pp.

Author: George Pullman

Publisher: Routledge

ISBN: 9781351845250

Category: Psychology

Page: 228

View: 243

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This collection of articles is the first attempt by academics and professional writers to delve into the world of content management systems. The knowledge economy's greatest asset and primary problem is information management: finding it, validating it, re-purposing it, keeping it current, and keeping it safe. In the last few years content management software has become as common as word-processing software was five years ago. But unlike word processors, which are designed for single authorization and local storage, content management systems are designed to accommodate large-scale information production, with many authors providing many different pieces of information kept in a web-accessible database, any piece of which might find its way into electronic documents that the author doesn't even know exist. These software systems are complex, to say the least, and their impact on the field of writing will be immense.

Resources in Technical Communication

His recent books include Professional Writing Online (Allyn & Bacon/Longman, 2002), Central Works in Technical Communication (with Stuart A. Selber; ...

Author: Cynthia L Selfe

Publisher: Routledge

ISBN: 9781351841986

Category: Psychology

Page: 356

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Provides the instructors of introductory technical communication courses with a set of resources for their classrooms.

Rethinking Post Communist Rhetoric

Dobrin, D. N. (2004). What's Technical About Technical Writing? Central Works in Technical Communication, Oxford University Press, 107–123.

Author: Pavel Zemliansky

Publisher: Rowman & Littlefield

ISBN: 9781498523387

Category: History

Page: 260

View: 635

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This collection examines the different forces and factors that affect professional writing and communication practices in various social, economic, political, and technological contexts in the nations of the former Soviet Union and the former Eastern Bloc.

Computer Games and Technical Communication

Connors, Robert J. “The Rise of Technical Writing Instruction in America.” Central Works in Technical Communication. New York: Oxford UP, 2004. 3–19.

Author: Jennifer deWinter

Publisher: Routledge

ISBN: 9781317162612

Category: Language Arts & Disciplines

Page: 334

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Taking as its point of departure the fundamental observation that games are both technical and symbolic, this collection investigates the multiple intersections between the study of computer games and the discipline of technical and professional writing. Divided into five parts, Computer Games and Technical Communication engages with questions related to workplace communities and gamic simulations; industry documentation; manuals, gameplay, and ethics; training, testing, and number crunching; and the work of games and gamifying work. In that computer games rely on a complex combination of written, verbal, visual, algorithmic, audio, and kinesthetic means to convey information, technical and professional writing scholars are uniquely poised to investigate the intersection between the technical and symbolic aspects of the computer game complex. The contributors to this volume bring to bear the analytic tools of the field to interpret the roles of communication, production, and consumption in this increasingly ubiquitous technical and symbolic medium.

Qualitative Research in Technical Communication

Journal of Business and Technical Communication 11: 125–69. ——. 2001. “Bridging the Workplace and the ... In Central Works in Technical Communication, ed.

Author: James Conklin

Publisher: Routledge

ISBN: 9781136935657

Category: Technology & Engineering

Page: 416

View: 811

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Addressing the explosive growth in qualitative research in recent years, this volume represents the first anthology to bring together a representative sample from this growing body of work, and comments on the reasons for the extraordinary interest in qualitative research. Contributors to the volume bring forward reports of significant, structured qualitative research into various aspects of technical communication practice, addressing the questions of what new insights researchers are generating about the working reality of today’s technical communicators, and how technical communicators are perceived and treated by managers and by colleagues from other disciplines. Including examples of qualitative methodologies—including ethnography, case study, focus groups, action research, grounded theory, and interview research— used by technical communicators to strengthen their practice, the result is a rich harmony of perspectives, as diverse as the field of technical communication itself. This book will be of interest to to students and academics seeking up-to-date information on current industry practices in technical communication, as well as to practitioners in technical and professional communication. The book will also serve as a text in undergraduate seminars and courses at the master’s level.

Connecting People with Technology

What's technical about technical writing ? In J. Johnson - Eilola & S. A. Selber ( Eds . ) , Central works in technical communication ( pp . 108-123 ) .

Author: George Hayhoe

Publisher: Routledge

ISBN: 9781351845298

Category: Psychology

Page: 222

View: 736

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This book explores five important areas where technology affects society, and suggests ways in which human communication can facilitate the use of that technology.Usability has become a foundational discipline in technical and professional communication that grows out of our rhetorical roots, which emphasize purpose and audience. As our appreciation of audience has grown beyond engineers and scientists to lay users of technology, our appreciation of the diversity of those audiences in terms of age, geography, and other factors has similarly expanded.We are also coming to grips with what Thomas Friedman calls the 'flat world,' a paradigm that influences how we communicate with members of other cultures and speakers of other languages. And because most of the flatteners are either technologies themselves or technology-driven, technical and professional communicators need to leverage these technologies to serve global audiences.Similarly, we are inundated with information about world crises involving health and safety issues. These crises are driven by the effects of terrorism, the aging population, HIV/AIDS, and both human-made and natural disasters. These issues are becoming more visible because they are literally matters of life and death. Furthermore, they are of special concern to audiences that technical and professional communicators have little experience targeting - the shapers of public policy, seniors, adolescents, and those affected by disaster.Biotechnology is another area that has provided new roles for technical and professional communicators. We are only beginning to understand how to communicate the science accurately without either deceiving or panicking our audience. We need to develop a more sophisticated understanding of how communication can shape reactions to biotechnology developments. Confronting this complex network of issues, we're challenged to fashion both our message and the audience's perceptions ethically.Finally, today's corporate environment is being shaped by technology and the global nature of business. Technical and professional communicators can play a role in capturing and managing knowledge, in using technology effectively in the virtual workplace, and in understanding how language shapes organizational culture.

Citizenship and Advocacy in Technical Communication

In J. Johnson-Eilola & S. A. Selber (Eds.), Central works in technical communication (pp. 268–280). New York, NY: Oxford University Press.

Author: Godwin Y. Agboka

Publisher: Routledge

ISBN: 9781351360326

Category: Language Arts & Disciplines

Page: 332

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In Citizenship and Advocacy in Technical Communication, teachers, researchers, and practitioners will find a variety of theoretical frameworks, empirical studies, and teaching approaches to advocacy and citizenship. Specifically, the collection is organized around three main themes or sections: considerations for understanding and defining advocacy and citizenship locally and globally, engaging with the local and global community, and introducing advocacy in a classroom. The collection covers an expansive breadth of issues and topics that speak to the complexities of undertaking advocacy work in TPC, including local grant writing activities, cosmopolitanism and global transnational rhetoric, digital citizenship and social media use, strategic and tactical communication, and diversity and social justice. The contributors themselves, representing fifteen academic institutions and occupying various academic ranks, offer nuanced definitions, frameworks, examples, and strategies for students, scholars, practitioners, and educators who want to or are already engaged in a variegated range of advocacy work. More so, they reinforce the inherent humanistic values of our field and discuss effective rhetorical and current technological tools at our disposal. Finally, they show us how, through pedagogical approaches and everyday mundane activities and practices, we (can) advocate either actively or passively.

Teaching Intercultural Rhetoric and Technical Communication

Understanding technical communication approaches across the world using ... In J. JohnsonEilola & S. A. Selber (Eds.), Central works in technical ...

Author: Barry Thatcher

Publisher: Routledge

ISBN: 9781351841382

Category: Psychology

Page: 292

View: 499

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In today's integrated global economy, technical communicators often collaborate in international production teams, work with experts in overseas subject matter, or coordinate documentation for the international release of products. Working effectively in such situations requires technical communicators to acquire a specialized knowledge of culture and communication. This book provides readers with the information needed to integrate aspects of intercultural communication into different educational settings.

Designing Effective Web Sites

Written for composition, business and technical writing, and other courses across the disciplines in which students write for the World Wide Web and create web projects, this text teaches the ... crucial principles of web design.

Author: Johndan Johnson-Eilola

Publisher: Houghton Mifflin College Division

ISBN: 0618074333

Category: Computers

Page: 122

View: 106

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Written for composition, business and technical writing, and other courses across the disciplines in which students write for the World Wide Web and create web projects, this text teaches the ... crucial principles of web design. -Back cover.

Posthuman Praxis in Technical Communication

The rise of technical writing instruction in America. In J. Johnson-Eilola & S. A. Selber (Eds.), Central works in technical communication (pp. 3–19).

Author: Kristen R. Moore

Publisher: Routledge

ISBN: 9781351203050

Category: Language Arts & Disciplines

Page: 294

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This collection, aimed at scholars, teachers, and practitioners in technical communication, focuses on the praxis-based connections between technical communication and theoretical movements that have emerged in the past several decades, namely new materialism and posthumanism. It provides a much needed link between contemporary theoretical discussions about new materialisms and posthumanism and the practical, everyday work of technical communicators. The collection insists that where some theoretical perspectives fall flat for practitioners, posthumanism and new materialisms have the potential to enable more effective and comprehensive practices, methodologies, and pedagogies.

Assessment in Technical and Professional Communication

Rearticulating the work of the writing center. College Composition and Communication, 47(4), 523–548. Hart-Davidson, W. (2001). On writing, technical ...

Author: Margaret Hundleby

Publisher: Taylor & Francis

ISBN: 9781351845861

Category:

Page:

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This collection of essays focuses on both how and why assessment serves as a key element in the teaching and practice of technical and professional communication. The collection is organized to form a dual approach: on the one hand, it offers a landscape view of the activities involved in assessment - examining how it works at institutional, program, and classroom levels; on the other, it surveys the implications of using assessment for formulating, maintaining, and extending the teaching and practice of technical communication. The book offers teachers, students, scholars, and practitioners alike evidence of the increasingly valuable role of assessment in the field, as it supports and enriches our thinking and practice. No other volume has addressed the demands of and the expectations for assessment in technical communication. Consequently, the book has two key goals. The first is to be as inclusive as is feasible for its size, demonstrating the global operation of assessment in the field. For this reason, descriptions of assessment practice lead to examinations of some key feature of the landscape captured by the term 'technical communication'. The second goal is to retain the public and cooperative approach that has characterized technical communication from the beginning. To achieve this, the book represents a 'conversation', with contributors chosen from among practicing, highly active technical communication teachers and scholars; and the chapters set up pairs of opening statement and following response. The overriding purpose of the volume, therefore, is to invite the whole community into the conversation about assessment in technical communication.

Technical Communication and the World Wide Web

Iohndan Iohnson~Eilola works as the director of the Eastman Kodak Center for Excellence in Communications and associate professor of technical ...

Author: Carol Lipson

Publisher: Routledge

ISBN: 9781135624071

Category: Business & Economics

Page: 264

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Over the past decade, the World Wide Web has dramatically changed the face of technical communication, but the teaching of writing has thus far altered very little to accommodate this rapidly changing context. Technical Communication and the World Wide Web offers substantial and broadly applicable strategies for teaching global communication issues affecting writing for the World Wide Web. Editors Carol Lipson and Michael Day have brought together an exceptional group of experienced and well-known teacher-scholars to develop this unique volume addressing technical communication education. The chapters here focus specifically on curriculum issues and the teaching of technical writing for the World Wide Web, contributing a blend of theory and practice in proposing changes in curriculum and pedagogy. Contributors offer classroom examples that teachers at all levels of experience can adapt for their own classes. The volume provides comprehensive coverage of the technical communication curriculum, from the two-year level to the graduate level; from service courses to degree programs. This volume is an important and indispensable resource for technical writing educators, and it will serve as an essential reference for curriculum and pedagogy development in technical communication programs.

User Localization Strategies in the Face of Technological Breakdown

In J. S. Johnson-Eilola & S. A. Selber (Eds.), Central works in technical communication (pp. 232–252). New York: Oxford University Press.

Author: Isidore Kafui Dorpenyo

Publisher: Springer Nature

ISBN: 9783030263997

Category: Social Science

Page: 243

View: 474

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This book examines Ghana’s use of the fingerprint biometric technology in order to further conversations about localization championed by technical communication scholars. Localization, in this case, refers to the extent to which users demonstrate their knowledge of use by subverting and reconfiguring the purpose of technology to solve local problems. Dorpenyo argues that the success of a technology depends on how it meets the users’ needs and the creative efforts users put into use situations. In User Localization Strategies in the Face of Technological Breakdown, Dorpenyo advocates studying how users of technological systems construct knowledge about the technology and develop local strategies to solve technological breakdowns. By analyzing technical documents and interview transcripts, the author identifies and advances three user localization strategies: linguistic localization, subversive localization, and user-heuristic experience localization, and considers how biometric systems can become a tool of marginalization.

Copy write

In Johndan JohnsonEilola & Stuart A. Selber (Eds.), Central works in technical communication (pp. 20-34). New York: Oxford. Savage, Gerald J. (1996).

Author: Martine Courant Rife

Publisher: Parlor Press LLC

ISBN: 9781602352643

Category: Law

Page: 431

View: 139

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Brings together stories, theories, and research that can further inform the ways in which writing teachers situate and address intellectual property issues in writing classrooms. The essays in the collection identify and describe a wide range of pedagogical strategies, consider theories, present research, explore approaches, and offer both cautionary tales and local and contextual successes.

The Digital Role Playing Game and Technical Communication

Dobrin, D. (2004), “What's Technical about Technical Writing?,” in J. JohnsonEilola and S. Selber (eds.), Central Works in Technical Communication, 107–23, ...

Author: Daniel Reardon

Publisher: Bloomsbury Publishing USA

ISBN: 9781501352560

Category: Games & Activities

Page: 344

View: 749

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With annual gross sales surpassing 100 billion U.S. dollars each of the last two years, the digital games industry may one day challenge theatrical-release movies as the highest-grossing entertainment media in the world. In their examination of the tremendous cultural influence of digital games, Daniel Reardon and David Wright analyze three companies that have shaped the industry: Bethesda, located in Rockville, Maryland; BioWare in Edmonton, Alberta, and CD Projekt Red in Warsaw, Poland. Each company has used social media and technical content in the games to promote players' belief that players control the companies' game narratives. The result has been at times explosive, as empowered players often attempted to co-op the creative processes of games through discussion board forum demands, fund-raising campaigns to persuade companies to change or add game content, and modifications (“modding”) of the games through fan-created downloads. The result has changed the way we understand the interactive nature of digital games and the power of fan culture to shape those games.

Culture Communication and Cyberspace

Rethinking Technical Communication for International Online Environments Kirk St. Amant, ... S. A. Selber (Eds.), Central works in technical communication.

Author: Kirk St. Amant

Publisher: Routledge

ISBN: 9781351845106

Category: Psychology

Page: 262

View: 637

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The increasingly global nature of the World Wide Web presents new challenges and opportunities for technical communicators who must develop content for clients or colleagues from other cultures and in other nations. As international online access grows, technical communicators will encounter a range of challenges related to culture and communication in cyberspace. These challenges include how to design content and develop services for online distribution to a culturally diverse audience of users; how to address cultural and linguistic factors effectively when collaborating with international colleagues and clients via online media; and how to develop effective online teaching and training practices and materials for use in learning environments comprised of culturally diverse groups of students. The contributors to Culture, Communication and Cyberspace examine these challenges through chapters that explore the different aspects of international online communication. The contributing authors use a range of methodologies to review a variety of topics related to culture and communication in cyberspace. In so doing, the authors also examine how business trends, such as international outsourcing, content management, and the use of open source software (OSS), are affecting and could change practices in the field of technical communication as related to online cross-cultural interactions.